Covid-19 Update

Covid-19 Update

These are difficult times for everyone and we want to reassure you that we will continue to ship your knitting and crochet orders as fast as we possibly can.

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we have been reassured that these types of viruses don’t survive long on objects, such as letters or parcels.

We ensure that we handle all orders with clean, sanitised hands in line with the highly publicised guidance from PHE.

UK, EU and International Deliveries

We use Royal Mail for all of your orders. The good news is that borders are still open for post services with Royal Mail's partners. We will keep reviewing the situation and let you know if anything changes.

Good news for EU Customers

The UK left the EU on 31st January this year. However, due to the agreement between the EU and the UK, there will still be no tariffs or additional taxes on purchases. This means that you can still buy from the UK, just like you used to.

We are with you

We are here to help you create your beautiful knits and crochet projects, while we all do our bit for the country. If there is anything you need, then please don't hesitate to contact us. We'll do all we can to help you.

Stay well, stay safe